Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

1. Contact Information: Name, email address, phone number, and postal address
2. Transaction Data: Details about purchases and orders
3. Payment Information: Billing details (processed securely via third-party providers; we do not store full card details)
4. Technical Data: IP address, browser type, and usage data when you use our website
5. Marketing Preferences: Your preferences for receiving marketing communications from us

2. How We Use Your Information

We use your information to:

1. Process and fulfill orders
2. Provide customer service and respond to inquiries
3. Improve our products, services, and user experience
4. Send updates, promotions, or relevant information (only where permitted)
5. Comply with legal and regulatory obligations

3. Legal Basis for Processing (if applicable)

We process personal data under the following lawful bases:

1. Performance of a contract (e.g., fulfilling orders)
2. Compliance with legal obligations
3. Legitimate business interests
4. Consent (for marketing communications where required)

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

1. Payment processors and financial institutions
2. Delivery and logistics providers
3. IT and service providers supporting our business operations
4. Legal authorities where required by law

All third parties are required to respect the security of your personal data.

5. Data Retention

We retain your personal data only for as long as necessary to:

1. Fulfill the purposes outlined in this policy
2. Meet legal, accounting, or reporting requirements

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your location, you may have rights to:

1. Access your personal data
2. Request correction or deletion
3. Object to or restrict processing
4. Withdraw consent at any time
5. Lodge a complaint with a data protection authority

8. Cookies and Website Tracking

If you use our website, we may use cookies and similar technologies to:

1. Enhance user experience
2. Analyze website traffic
3. Support marketing efforts

You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.